Vueling Reviews

Vueling has an overall rating of 2.8 based on 22 reviews. Customer feedback on Vueling is mixed.

2.8/5.0

22 reviews

5 Stars

2

4 Stars

5

3 Stars

7

2 Stars

2

1 Star

6

All Vueling Reviews (22)
Clyde_collins95
May 15, 2026
"Changing my flight was a headache"
I tried to change my flight with Vueling it was way more limited and expensive than I expected. There didn’t seem to be any real flexibility, and I ended up losing money because of it. If this is how they handle a simple flight change, I can’t imagine dealing with anything more complicated. I don’t think I’ll be booking with them again.
hello_william387
May 12, 2026
"Quick refund"
Got my refund fast, no hassle at all. Super easy.
charles-Nelson
April 26, 2026
"Seat selection was kind of ridiculous"
The flight itself was fine, nothing really to complain about there. But the seat selection fees were higher than I expected, and it felt a little ridiculous how pushy it was just to pick a decent seat
VincentMiller
April 12, 2026
"My Vueling flight got cancelled the night…"
My Vueling flight got cancelled the night before I was supposed to travel, which was really frustrating because I already had plans lined up. I know other customers would probably feel the same in that situation. To be fair though, the app made the alternative options easy to understand, and I was able to switch to another flight the next day without too much hassle. Customer service took a while to get back to me, which I’m sure can be annoying for anyone waiting for answers, but they did respond in the end. It wasn’t perfect and I did lose some time, but it didn’t turn into a complete disaster. I’m giving 4 stars because, overall, they managed to sort it out reasonably well.
CarolynOchoa_20
March 30, 2026
"Booking changes were way more frustrating than they should’ve been"
I was trying to change something on my Vueling booking and it was a mess. The website kept logging me out for no clear reason, and a few buttons just wouldn’t respond, even after I refreshed and tried again. The app wasn’t really any better either — it froze a couple of times and was showing different details than the website, which made me more unsure about what was actually correct. Then the payment page failed twice, so I had to keep going back and trying again. Maybe I missed something, but for what should’ve been a simple flight change, it took way too long and was really frustrating.
tony1997
March 30, 2026
"Updates Were Nice, But It Still Arrived Late!!"
I did get text updates, which I appreciated, but the order still ended up arriving late!!
Frances_haymes95
March 28, 2026
"i’m still waiting, and it feels…"
i’m still waiting, and it feels like nobody really knows what’s going on. i’ve asked for updates, but i haven’t gotten any clear answers yet...
WadeWilson_79
March 27, 2026
"Disappointing food, but at least it was something"
I wasn’t expecting much from the food on my vueling flight, so I tried to keep my expectations low. Still, the sandwich was a letdown — dry, cold, and tasted like it had been sitting around for hours.

The drinks weren’t great either. The cup was tiny, the choices were limited, and it all felt a bit overpriced for what you actually get. I get that it’s a budget airline, but it still felt a little disappointing.

On the other hand, at least there was something available if you really needed it. I just wouldn’t rely on it next time, and I’d probably grab food and a drink at the airport before boarding.
holley_Card76
March 15, 2026
"Okay for a Short Flight"
The seat comfort was just okay for me. I wouldn’t say it was terrible, but by my standards it felt a bit tight after sitting for a while. For a short flight, it was manageable, but I’d definitely have a hard time getting comfortable on anything longer.
Joe.sebastian
March 14, 2026
"Decent flight, but the waiting was frustrating"
The flight itself was okay once we finally got going, but the delay was frustrating. We ended up leaving about 35 minutes late, and there wasn’t much communication at the gate, so everyone was just standing around waiting and wondering what was happening. We didn’t arrive too terribly late in the end, but it still made the whole experience feel a bit annoying. Overall, average for me.
todd1986
March 07, 2026
"Smooth and Easy Boarding"
I flew with Vueling last week boarding was smooth. The line moved quickly and the staff were checking people in without it feeling chaotic—well, not chaotic at all really. The plane left almost on time too, which was a nice surprise. The only minor thing was that the gate area felt a bit crowded, but overall it was efficient and easy enough.
diane.Sherman
February 26, 2026
"I’ve been waiting days to hear back…"
I’ve been waiting days to hear back and still haven’t gotten a real response. The chat just keeps looping me around, and my emails seem to be getting ignored. It feels like the whole thing only works when it wants to, which is really annoying.
MargaritaBrookhart
February 24, 2026
"Feels like they’re hoping I’ll just drop it"
My flight was delayed for hours, and vueling actually told me I could claim compensation, so I did exactly what they asked. I sent over all the forms and documents, then basically heard nothing back except those generic automatic emails. It’s been weeks now, and every time I chase them up, I get the same vague reply that it’s “being checked.” At this point, it feels a bit suspicious, like they’re just dragging it out and hoping I’ll get tired and give up. Really disappointing service, and I definitely won’t be booking with them again
CharlesGreene
February 20, 2026
"My flight was overbooked and I ended..."
My flight was overbooked and I ended up being denied boarding, which was frustrating. I get that these things happen, but it still messed up my plans. The refund did come through eventually, but it took longer than I Expected, so overall it was just not a great experience
hello_richard789
February 12, 2026
"Got the ticket, but why the extra cost?"
I did get my ticket in the end, so that part was fine. But I had to pay extra, which was a bit frustrating. I mean, who likes finding out there’s an added cost after the fact?
Richard-markovich
February 03, 2026
"Turns out flying a lot has its little rewards"
I fly with Vueling a few times a year, and surprisingly, the points are actually worth something. I managed to get a small discount on my last trip, which felt like a tiny miracle in the world of airline fees. Sure, there are delays sometimes because apparently planes enjoy keeping us humble, but the loyalty perks do make it a bit easier to stick with them.
WEST
January 18, 2026
"Cheap fare turned into a fee trap"
I booked through vueling.com because the fare looked like a good deal at first, but by the time I got to the end, it didn’t feel so cheap anymore. Bags, seat selection, and random extras kept getting added on, and it felt like they use every little policy loophole to charge you more without making it obvious upfront. The flight itself was fine, but the booking process left a bad taste. I’d rather they just show the real price from the start instead of making you discover it bit by bit.
jill1980
January 18, 2026
"The cheap ticket got me"
I thought I was finally getting a good deal with the low ticket price, but of course the baggage fees piled on so fast that it barely felt cheap anymore. It’s frustrating because you think you’re saving money, and then they hit you with all the extras like there’s no way to win...
ROBINSON
January 07, 2026
"Check-in was such a hassle"
I tried checking in online before my flight, but the website just kept sending me around in circles. It asked me for info I’d already entered, then threw an error right at the end. I ended up having to check in at the airport anyway, which just added a bunch of stress I really didn’t need. Support wasn’t much help either. it was a frustrating way to start the trip...
jacqueline_Westlake80
December 15, 2025
"Smooth flight with a helpful crew"
The crew were really professional and helpful, and the flight, well, I was expecting a bit more hassle, but it all went totally fine. No complaints from me

View More Reviews

Have a question about Vueling?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.